Many of us use Google Drive regularly for personal or business purposes. Some also store a lot of important information in online databases due to the ability to store and share files securely online. However, many users complain about the loss of files stored in Google Drive.

They also complained about it on Google's support forum. Google Drive users complain that various files stored in Google Drive cannot be found even without deleting them. Even Google's cloud service couldn't find the files.

Based on user complaints, Google has launched an investigation into the file deletion. The company asked that settings on the missing files not be changed while the investigation is ongoing. Regarding the files lost in Google Drive, a Korean woman said that the files stored in Google Drive have not been found since May last year.

Since these files cannot be shared, no one can delete them. Followed Google's instructions to recover deleted files with no success. Several users on the Google Support Forum complained about files appearing in Google Drive without providing any information.

This means that all information in the file will be deleted without the user's knowledge. However, there are currently no details on whether such issues are occurring on the Google Drive website or app.